I was even getting phone calls by some creditors since the payment was now running late. I have had several bad experiences with this company and some very good ones but this was by far the most egregious and I was in tears knowing that I could possibly get hit with late fees and or addt'l interest charges by the companies that still charges interest. All they had to do was check their bank online or with a phone call and then disburse my funds. This is not 1975 where it actually took 7-10 days for this to happen. I needed them to disburse funds as I did not want to accrue any additional interest or fees if the funds were rec'd by the creditors after the payoff date but they refused saying they had to wait for the funds to clear to their back. I had a payoff check sent to the company we verified the funds had cleared my daughters bank and were now with their bank.
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